ORAVIRON Returns Policy

At ORAVIRON, we are committed to ensuring your complete satisfaction with every purchase. Our Returns Policy has been designed to be customer-centric and transparent, ensuring a hassle-free experience should you need to return any product.

Eligibility for Returns

Returns are accepted within 30 days from the date of receipt. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must be in the original packaging, accompanied by a receipt or proof of purchase.

Non-Returnable Items

Certain items are exempt from being returned, including:

• Perishable goods such as food, flowers, newspapers, and magazines.
• Intimate or sanitary goods.
• Hazardous materials, flammable liquids, or gases.

Process for Returns

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] or call (555) 123-4567 to inform them of the return and receive a Return Authorization Number (RAN).
2. Package your return securely, including all original packaging and paperwork.
3. Send your return to our main office: ORAVIRON Returns Department, 123 Business Way, Suite 200, New York, NY 10001.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Upon approval, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order. This ensures inventory accuracy and expedites the process.

Customer Support

For any questions regarding your return or for further assistance, please do not hesitate to reach out to our Customer Support team at [email protected] or call (555) 123-4567. We are here to help you.

Thank you for choosing ORAVIRON. We value your business and strive to maintain your trust.